The Group of 'Polymers & Soft Matter', leaded by Professor J. Colmenero, extends the activity of the group of 'Polymers and non-Crystalline Materials', which exists since 1985. Taking inspirations from classical polymer physics, soft matter physics and the physics of condensed matter, this group has developed over last years a robust and pioneering methodology to investigate structure and dynamics of polymer and glass-forming systems in general at different length and time scales. This methodology is based on the combination of different experimental relaxation techniques with neutron scattering and molecular dynamics simulations (as illustrated here). The organization of the group is in fact driven by this methodology and the staff of the group is composed by experts in different techniques/methods, all of them being involved in the scientific objectives defined at any time.